My Day in Mailing Hell!!!!
I had such a bad day that I just had to share it! I still can't beleive it...
One Mass Mailing to 570 active clients
Each Envelope Contained
7 Pages with a letter of explanation on top (We had to print and put these together)
5 Regular people (I say regular but one of these people has recently decided to quit smoking and now has no niccotine)to handle all of this and about 10 people comming through to help at random intervals, the longest lasting about 45 min.
The PROBLEM: We have 48 hours
Sure,..it sounds simple right? Wrong!
Murphys Law Strikes Again!!!:
1. Our postage machine is chewing envelopes that we slide through (we had to print 568 individual postage stickers)
2. One new person put packets together incorrectly (this was actually the least of our problems).
3. This all has to go out as certified mail. (for anyone unfamiliar with the certified mail process it's quite simple, just fill out the adress information on the bottom half of a green sheet with postage + Certified fee tallied and take the sticker stuff off and place the sticker on the top of the envelope and be sure to fold at the dotten line,..if you seperate the top half from the bottom go back to start and begin again).
Ok, upon reviewing the problem IT puts together some simple solutions:
Certified Letter slips and envelopes were pre-printed to contain adresses.
However...
Two people had to leave
Outside assistance was brought in (not really with the company but hey we do things for friends right?)
Envelopes aren't matching up with letters, someone screws up the packets, there aren't enough certified printouts, some of those printouts don't have adresses, and everything is out of order. We got everything straightened out, and then the worst thingt happened right when we thought we were done. The Post office will not take a certified letter if the postage date does not match the date mailed, so we had to back date the postage machine (stupid tapes!) and re-print about 160 tapes.....
It got done....
but I don't know if I'll stop twitching.....
One Mass Mailing to 570 active clients
Each Envelope Contained
7 Pages with a letter of explanation on top (We had to print and put these together)
5 Regular people (I say regular but one of these people has recently decided to quit smoking and now has no niccotine)to handle all of this and about 10 people comming through to help at random intervals, the longest lasting about 45 min.
The PROBLEM: We have 48 hours
Sure,..it sounds simple right? Wrong!
Murphys Law Strikes Again!!!:
1. Our postage machine is chewing envelopes that we slide through (we had to print 568 individual postage stickers)
2. One new person put packets together incorrectly (this was actually the least of our problems).
3. This all has to go out as certified mail. (for anyone unfamiliar with the certified mail process it's quite simple, just fill out the adress information on the bottom half of a green sheet with postage + Certified fee tallied and take the sticker stuff off and place the sticker on the top of the envelope and be sure to fold at the dotten line,..if you seperate the top half from the bottom go back to start and begin again).
Ok, upon reviewing the problem IT puts together some simple solutions:
Certified Letter slips and envelopes were pre-printed to contain adresses.
However...
Two people had to leave
Outside assistance was brought in (not really with the company but hey we do things for friends right?)
Envelopes aren't matching up with letters, someone screws up the packets, there aren't enough certified printouts, some of those printouts don't have adresses, and everything is out of order. We got everything straightened out, and then the worst thingt happened right when we thought we were done. The Post office will not take a certified letter if the postage date does not match the date mailed, so we had to back date the postage machine (stupid tapes!) and re-print about 160 tapes.....
It got done....
but I don't know if I'll stop twitching.....
posted by Anonymous at 5:38 PM
1 Comments:
I am sorry you had such a bad day babe!
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